Bonjour,

J'ai un soucis avec Galaxy. Quand je le lance ça me dit : "Update problem. Un probleme st survenu pendant la mise a jour de votre application. Vous pouvez toujours télécharger la dernière mise a jour : ...'

J'ai essayé de le reinstall et nettoyant le registre mais le problème persiste. Une idée? Un ami me dit avoir le meme probleme

Hi,

I have got a probleme with Galaxy client. When i launch Galaxy i have got error message 'A problem occur when you update your application. You can download last update.....'
I try to clean register and install again but problem not solve. Any idea? A friend say me he have got same problem.

There are quite a few posts on here about this subject. Just search galaxy update.

already done

I believe downloading the new install and installing it as admin is what we've been suggesting to folks recently.

There's a sticky here concerning Galaxy if you would like to follow up there.

https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread

Did you recently change or update your antivirus/firewall software? I had the same problem recently and was finally able to resolve it by following these instructions from GOG Support:

Please make sure that your anti-virus/firewall software is not blocking the Galaxy Client, some Users reported that having the "Scan secure connection" enabled in their security software was causing this issue, this option can also be called scan SSL/TLS connections.


Even though I had not knowingly changed any network/firewall settings, this did turn out to be the cause.

already done already done
Problem solved for me and all my friend. Maybe a problem with Gog server only for certain country. Thanks for help all ^^

There seems to be some kind of problem with the update service right now... it may just be down. GOG hasn't updated the download page yet but I believe you can find the latest version here:

https://cdn.gog.com/open/galaxy/client/setup_galaxy_1.2.29.28.exe

Just in case anyone needs it.

I looked at some logs and saw some interesting entries:

2017-11-20 15:39:04.798 [Information][ (0)]: Downloaded JSON https://cfg.gog.com/desktop-galaxy-updater/4/master/files-windows.json
2017-11-20 15:39:04.798 [Error][ (0)]: Error encountered while parsing files JSON; last successfully parsed entry: "". Exception: Syntax error (JSON syntax error), code(0)
2017-11-20 15:39:04.798 [Error][ (0)]: JSON string for which parsing failed: "‹"

If you go download that JSON file manually it looks just fine. I think that 1.2.29.28 has some issue with understanding server data I'm also getting dropped immediately after connecting). I'm going to try rolling back to an older version.

Update: Rolling back to 1.2.16.67 did not fix the issue. Would debug in Fiddler if I knew how to force GOG Galaxy to use a proxy.

My French is horrible, even after 5 years of classes. Please excuse me for the English posting:

In case you missed it, the developers appears to have released a fix and folks are reporting the problem was resolved:

https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread/post989

Hope this helps.