The comments on this small video are quite revealing concerning how the masses see steam:
https://www.youtube.com/shorts/G0cURfGafKQ Not that I'm criticizing anything. Humans tend to create and follow "cults", by nature.
Nintendo has one of the oldest and biggest cults in videogaming.
Xbox had its own smaller cult (now also decaying).
SONY had is decades-long cult which is now facing its "theological conflicts"
Throughout these last 20 years steam managed to create a similar cult status among PC gamers.
Even GOG is also a cult. The DRM-free Cult.
I'll admit we live in interesting times. A few years ago, when GOG was facing severe backlash because of its business decisions I remember some of its customers stating in the forums that they'd stop buying on GOG and just stick to Playstation because of the "I own the physical disk" guarantee. Now that it's all gone topsy-turvy I wonder how those folks are feeling.
As for steam: the bigger a company gets, the higher the odds that it'll make big, stupid decisions. And - as soon as old Gaben steps out for good - it's almost certain that some very greedy and unscrupulous CEO will fill his fat shoes and make some radical and unpopular changes.